optcal fibre

Fibre Optic Broadband

Fibre optic broadband (UFB Fibre) is being rolled out across the country and delivers internet upload and download speeds of up to 1,000mbps (1 gigabit/s).

Get your home or business online now with ultra fast unlimited fibre broadband.

Getting UFB Fibre Installed

Fibre - What to expect

Installing UFB Fibre broadband is a very straightforward process, but there is a lot of work that goes on behind the scenes that you won't see.

To get UFB Fibre to your property there are two things that need to happen.  First, a fibre cable needs to be installed by the local fibre company (Chorus, Enable, WNL or Northpower).  Once their work is done, the fibre needs to be connected to the Ionica network.

Below is a quick overview of what you can expect after you place your fibre order with Ionica.

The ABC's of installing UFB Fibre

These three steps are what to expect once you have placed your UFB order with Ionica.


Obtain agreement of any property owner, body corporate, or stakeholders in shared land or accessway.

Expect 2-6 weeks


Local fibre company builds the fibre network from the street to your property. Dig trench for cable ducts, penetrate cable to building.

Expect 2-6 weeks


Connect new fibre network to Ionica. Install the pre-supplied Ionica router and test the service and signoff delivery.

Expect 1 working day

Probably the largest challenge is obtaining consents of any property owner that is affected by the installation work.  Whilst almost all of the consent work is done for you by the fibre company, it could take some time.  If your property is adjacent to the road where the fibre runs, or fibre has already been installed to your building, then these third party consents are not normally required.

If you're in Auckland you may want to consider our lower cost Wireless Broadband products that deliver the same levels of service as UFB Fibre but has none of the above constraints.

Some videos on the process

Chorus have produced a series of short videos that explain the process in more detail.

Fibre to your home

Installation Process

Fibre across shared land

Getting Neighbour Consent

Installation Process

Apartments and units

Getting Consent

Installation Process

Who provides the fibre?

There are 4 fibre companies in New Zealand that connect your home to an ISP (such as Ionica).  Here's who they are:

  • Chorus - formerly the network arm of Telecom - Provides 69.4% of UFB total coverage (being all areas in New Zealand except those covered by Enable, UltraFastFibre and Northpower listed below).
  • Enable - Provide 15.3% of UFB total coverage comprising Christchurch (including Rolleston) and Rangiora.
  • WNL (UltraFastFibre) - Provide 13.7% of UFB total coverage comprising Hamilton (including Cambridge and Te Awamutu), Tauranga, Tokoroa, New Plymouth, Hawera and Wanganui.
  • Northpower Fibre - Provides 1.6% of UFB total coverage comprising Whangarei.